Privacy Policy

Information we collect

Alt-Gen Solutions may collect your name, phone number, email address, service address, ZIP code, preferred fuel type, home size range, selected appliances or systems, notes, lead source, page URL and UTM campaign details when you submit a form.

How information is used

We use submitted information to respond to your request, evaluate service availability, prepare backup power recommendations and improve website performance. We may contact you by phone, text or email about your request.

Analytics and tracking

The website may use analytics, advertising pixels or tag-management tools to understand traffic sources, form activity and advertising performance. These tools may collect device, browser and usage information.

Sharing information

We do not sell personal information. Information may be shared with approved service providers, form platforms, CRM systems, hosting providers or installation partners as needed to respond to your request.

Data security

No website or email transmission is guaranteed to be completely secure. We use reasonable administrative and technical measures to protect submitted information.

Your choices

You can ask to update or remove your contact information by emailing Alt-Gen Solutions.

Contact

For privacy questions, email Rhoover@altgensolutions.com.